General Information
All orders placed in this store, ship out of our Virginia warehouse, via United Parcel Service (UPS). Most orders process and ship within 1-3 days, not including weekends and
holidays.
While we make every attempt to keep our inventory up-to-date, there may
be times when a product is out of stock, even through it shows as in
stock and
available on the website. In this instance, you will be issued a refund
for the missing item and your order will ship as usual.
Coupon Codes cannot be combined. Only one Coupon Code per order.
Damaged Items or Shortages
We must be notified of damaged items or shortages immediately,
and in all cases within 15 days of your receipt of the order. We will
replace or refund at our discretion. If we have not heard from you
within 15 days, we assume that all is well and we will not be
responsible for damaged items or short shipments.
Our Layaway Plan
We offer an informal type of Layaway plan to enable our
customers to take advantage of Sales/Promotions, even tho the timing may
not be right for them. To place an order for 'Layaway', add items to
your cart, as you normally would, and go through the checkout process.
Select "CHECK" or "BUSINESS CHECK" as the method of Payment, and type LAYAWAY and the Date you plan to pay for the order,
into the comments section. You will receive an invoice for your order
through PayPal. You may pay for your order via PayPal, Credit Card or
by mailing a check. Your order must be paid in full, no later than 30
days from the date you placed the order. If we have not received
payment within 30 days, we will cancel the order, and any Coupon Code(s)
used when placing the order will not be honored. If you have any
questions regarding our Layaway plan, please contact me via email: shelly@aviananticsbirdtoys.com
Acceptable Forms of Payment: US Currency Only
PayPal, Credit Card (through PayPal), Money Orders, Personal Checks (USA only).
Sorry no COD’s.
Checks and Money Orders must clear our bank, prior to shipping.
RETURNED CHECKS: There is a $35 fee for all returned
checks, plus any charges levied by our financial institution. Product
Pricing does not include shipping charges. Prices are subject to change
without prior notice. Michigan residents: 6% sales tax applicable.
Shipping
Domestic: All packages are shipped via United Parcel Service (UPS). Please note: Handling time will vary between 1-3 days depending on our current load. Selecting 'Next Day' or 3 Day Select, will not affect handling time.
International: International customers please email for shipping options and charges.
Return Policy
Avian Antics has a no return policy. To protect the health and safety of your birds and ours, we do not recycle merchandise. If you have a problem with your order, please contact us immediately and we will do everything possible to make it right. Please make sure you read product descriptions carefully and choose the appropriate sized item for your bird. If you have any questions, please contact us before you place your order. We cannot be responsible for items you purchase that are not the correct size for your bird.
